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Returns & Exchanges: To Be or Not To Be
If your garment is not as you imagined, you may return your unworn items within 30 days of receipt. We strive for your complete satisfaction, ensuring every piece fits your personal narrative perfectly.
1
Initiate Your Request
Visit our online portal and enter your order number to select the items you wish to send back to our kingdom.
2
Prepare the Parchment
Print your prepaid shipping label and secure the items in their original packaging, ensuring all tags remain attached.
3
Dispatch the Carriage
Drop off your package at any authorized courier location to begin its journey back to our warehouse.
4
Await the Resolution
Once our scribes inspect the return, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing